McDonald’s New Order & Collect Feature for Fast & Convenient Meal Orders

Yuhuu! With McDonald’s Malaysia new Order & Collect feature, now I can pay for my meals directly from the McDonald’s App. It is fast and convenient! This new feature allows us to opt to collect our orders through four available channels such as Dine-In, Takeaway, Drive-Thru, and Drive-In. Wow best lah! Have you tried it? Continue to read to find out how it works. 

McDonald’s New Order & Collect Feature for Fast & Convenient Meal Orders

Well, this new app feature offers a more seamless experience, allowing us to order, pay, and choose how and where we want to collect our order, directly from our mobile phones. Everything can be done on the app and it helps us to save time.  

Melati Abdul Hai, Vice President and Chief Marketing Officer of McDonald’s Malaysia introduces the new Order & Collect feature on the McDonald’s App with Zaid Hasman, Chief Technology Officer of McDonald’s Malaysia

As you know, McDonald’s Malaysia consistently strives to enhance their customers’ experience, be it in store, online or through the McDonald’s App. I personally use the McDonald’s App and it allows me to order seamlessly. Plus, I redeem rewards, coupons, and perks whenever I use the app. 

Now we can opt to collect our orders through four available channels such as dine-in, takeaway, drive-thru, and drive-in

Whether you’re a working mother with children, or an on-the-go student, this new Order & Collect feature was designed to be a time-saving tool, enabling you to easily order your favourite McDonald’s meals with just a click of a button. Orders will then be prepared immediately by your preferred restaurant upon payment, which can be made via Visa or Mastercard. 

With Melati Abdul Hai at McDonald’s Order & Collect launch event

Now we can opt to collect our orders through four available channels at our selected McDonald’s restaurant:

1. Takeaway

Skip the ordering queue in the restaurant by ordering directly on your mobile, and collect your orders from the takeaway counter.

2. Dine-In

Relax, grab a seat in the restaurant before ordering on your mobile. Your orders will be then served to your table in the restaurant. You will also notice that now each table is labelled with a number. 

3. Drive-Thru

Order ahead of time and collect at the restaurant’s Drive-Thru within 2 hours after payment. Easy as that! 

4. Drive-In

Park your car at the designated parking spot at the restaurant before placing your order on your mobile. Orders will be prepared immediately and delivered to your car. This is so cool right?  

Melati Abdul Hai, Vice President and Chief Marketing Officer of McDonald’s Malaysia giving a speech about the new Order & Collect feature on the McDonald’s App, which allows fast and convenient meal orders for customers

“At McDonald’s Malaysia, we’re always thinking of new and innovative ways to improve our services and provide only the best customer experience. We now live in an era where consumers are more connected than ever. Their wants and needs have changed, and convenience has become a priority in their everyday lives. With the Order & Collect feature, we are eliminating the hassle of queuing and waiting to order – and making it a more seamless experience for customers to enjoy their favourite McDonald’s meal,” said Melati Abdul Hai, Vice President and Chief Marketing Officer of McDonald’s Malaysia. 

How to Order & Collect via McDonald’s App

McDonald’s Order & Collect feature was first introduced in October 2021 at selected restaurants in Klang Valley and has since expanded to all McDonald’s restaurants nationwide. Malaysia is the first market in the Southeast Asia region to rollout this feature. 

At McDonald’s Order & Collect experiential booth

Launched in April 2018, the McDonald’s App has quickly became one of the top apps in Malaysia, garnering up to 9 million downloads on the App Store and Google Play Store, and is one of the most popular apps when it comes to great value and savings for customers’ favourite McDonald’s meals. 

McDonald’s New Order & Collect Feature for Fast & Convenient Meal Orders

From now until 6 March, you can enjoy a free reward every week when you spend RM25 on Order & Collect with Visa. To experience the new Order & Collect feature, download the McDonald’s App from Apple Store or Google Play store 

McDonald’s New Order & Collect Feature for Fast & Convenient Meal Orders

For more information about McDonald’s New Order & Collect Feature for Fast & Convenient Meal Orders, please visit McDonald’s Malaysia Website, Facebook, and Instagram #McDOrderAndCollect