Malaysian brands have also become part of our local hero as support and aid
surmount to millions during the COVID-19 pandemic. An online survey run
by vase.ai involving a thousand eighty-three Malaysians throughout the country
reflect the top 10 brands consumers take notice of during these challenging
times.
In an open-ended
question, 1,083 Malaysians were asked to list all the brands they felt which had
shown genuine care for consumers during this COVID-19 pandemic. This report details
the top 10 brands which were mentioned the most by the respondents.
An additional 5
special mentioned brands which were also acknowledged by Malaysian consumers
for their efforts, are listed.
The survey was
participated by Vase.ai' propriety panelist recruited via GetVase.Com.
Key takeaways from
1,083 Malaysians on support and initiatives by local brands:
• Brands that were
noticed for their initiatives in the earlier stages of the COVID-19 MCO period
are largely telecommunication brands.
• Health & Beauty
category brands aided in debunking myths surrounding COVID-19. These brands
shared quality educational content to promote awareness amongst Malaysians.
• Entertainment brands
offered promotional packages and content for free access during the MCO and
CMCO periods.
• MCG brands donate
millions in funds to help the needy and frontliners tackle the COVID-19
outbreak.
These Top 10 brands
were recognized for their support:
1. Digi Offered Free
Internet Data & Perks for Businesses
2. Celcom Offers Extended
Unlimited Internet Access & Payment Periods on Bills
3. Maxis initiated
#KitaSapotKita to encourage Malaysians to support one another and local
businesses through trying times
4. Dettol Debunks COVID-19
Myths With the Myth VS Truth Series
5. U Mobile joins the
fight against COVID-19 by providing consumers with Free Internet Data, Enhances
their coverage and Partners with Local Artists & Businesses
6. Unifi Provides
Complimentary Channels on UnifiTV, launches E-Bazar, Mobile Student Packs and
Internet Data Support Packages
7. Gardenia Allocates RM1
Million for COVID-19 Aid
8. Astro Offers
Complimentary viewing to all Malaysians
9. Shopee initiates the
MMA COVID-19 Fund to Donate and Support Malaysia's Medical Frontliners
10. Grab Supports Local
Heroes and Ensures Partners are taking Optimum Safety Precautions
These brands were
also essential in tackling and supporting the pandemic:
• NestlĂ© partners with
Malaysian Red Crescent Society, donating RM15 Million to tackle the COVID-19
outbreak
• Watsons Malaysia
contributes products & supplies to hospitals & healthcare frontliners
• Ayam Brand delivered
9,600 Ready To Eat Ayam Brand products to frontliners at Hospital Sungai Buloh
• McDonald’s Malaysia
donates RM250,000 in cash to the Ministry of Health (MOH)
• Lifebuoy Malaysia
shares COVID-19 FAQs and Myths & Facts to Educate Malaysians
• Vase.ai Shares
Actionable Consumer Insights on Consumer Behaviour Changes Amidst COVID-19
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